Managed Services Team

Stop paying for downtime…Start investing in uptime.

Get In Touch(585) 423-9810

No Suprises

Predictable support at a predictable price. Stop the invoicing madness.


If you can’t measure it, you can’t manage it. Time to response, time to resolution, time for Managed Services Team.


For over 25 years, across every industry, our experience is unmatched. Position filled.

Mission Critical

IT support processes seriously built for serious business. This is our day (and night) job.

We Care

Quarterly planning sessions, detailed documentation, professional communications. Finally, a functional relationship.

We Never Close

We answer the phone every time you call. No vacations, no sick days.



We support Clients across every industry – manufacturing, legal, finance, accounting, and more.   Let us bring our breadth of experience to your business.   We can help avoid the pitfalls of experimentation.   We have seen what works and what doesn’t work.   Let’s not guess; let’s go with best (successful) practices.


Peace of Mind

Get some sleep. Dream about growing your business. Dream of the day that you don’t have to worry about IT. Wake up tomorrow and call Managed Services Team.

IT Managed Services

Using a flat-fee monthly approach to billing, our incentive is to keep your network running smoothly.

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Using the best systems available, our all-new enhanced security offering delivers active prevention and constant analysis.

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Data Center Operations

Managed Services Team’s data center space utilizes redundant internet connections, redundant power feeds, redundant generators, and multiple power circuits per rack.

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Web Development

Make your vision reality. Managed Services Team’s experienced team creates the look and feel you want to project to your customers.

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Specialty Services

The experience of the Managed Services Team goes well beyond traditional Information Technology. Let our people leverage their business expertise into your IT strategy.

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Say “Good-bye” to phone system frustration. Introducing ShoreTel Connect. Call. Text. Collaborate. Connect.

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Value-Added Reseller

Managed Services Team believes in best-of-class systems for mission-critical environments. We recommend and support only Tier-One hardware and software, and maintain certifications in these at all times. Our tier-one partnerships ensure maximum uptime, minimum time-to-recovery, and widely available support and service. Cheap or off-brand systems introduce risk, and do not belong in businesses. It is a philosophy we are dedicated to, and the cornerstone of our signature product